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Customer Experience

Customer Experience

Transform customer experiences by integrating insights from news, reviews, and internal feedback, uncovering trends to drive personalized e-commerce strategies.

E-Commerce

Use Cases

Delve deeply into
the various use cases

Personalize Product Recommendations

Enhance online shopping by analyzing customer reviews, news trends, and internal purchase data to tailor product recommendations, ensuring a personalized shopping experience visualized through a dynamic recommendation engine.

Optimize Marketing Strategies

Leverage insights from customer feedback, industry news, and internal marketing performance metrics to refine marketing campaigns, targeting strategies, and content creation, all accessible via an integrated marketing analytics dashboard.

Refine Search and Navigation

Enhance e-commerce search and navigation by using NLP to accurately categorize products based on descriptions, reviews, and news, ensuring customers find their desired items quickly and improving the shopping experience via a streamlined search interface.

Titan

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Rhea

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Framer

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Entity Extraction

Product Features

A model to extract product features from content and descriptions.

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Event Extraction

Product Feedback

A model to extract product feedback from content

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Flow

Explore and activate Flow lenses

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Public News Websites and Blogs

Product Monitoring

Real-time news analytics filtered for products from over one billion websites.

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Integrate

Available via API

Internal AI Models
BI Dashboards
Internal Products
Datalakes

Pricing

Simple pricing for any
team and purpose

Monthly

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Annualy

Save 20%

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Build your own lens

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Save time on building taxonomies

Save time on training sentiment models

Save time on NLP orchestration

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Save cost on IT resources

Save cost on purchasing data

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Discover Insights

Meet us at Money20/20, Fintech’s Biggest Conversation

Event
Jan 30, 2024

How to Spot and Understand Artificial Intelligence Bias within Financial Services

Webinar
Jan 29, 2024

How to Fill in the Gaps of ESG Data for Investing

Webinar
Jan 28, 2024