Customer Experience
Enhance guest experiences by analyzing news, reviews, surveys, and social media posts to uncover and act on emerging hospitality trends.
Use Cases
Delve deeply into
the various use cases
Manage Reputation Proactively
Monitor and respond to guest feedback in real-time across multiple platforms, using sentiment analysis to identify areas for improvement and positive trends to promote, all consolidated on an intuitive reputation management dashboard.
Enhance Operational Efficiency
Deploy NLP to analyze feedback and operational data, identifying patterns and insights for streamlining hotel operations and improving guest satisfaction, accessible through an efficiency-focused analytics dashboard and APIs.
Personalize Guest Experiences
Leverage insights from analyzing millions of customer reviews and social media interactions to tailor services and amenities to guest preferences, showcased in a dynamic personalization dashboard.
Titan
Explore and activate Titan lenses
Rhea
Explore and activate Rhea lenses
Framer
Explore and activate Framer lenses
Event Extraction
A model to extract reputation activities from content
Event Extraction
A model to extract hotel feedbacks from content
Entity Extraction
A model to extract all hospitality-related entities from content
Flow
Explore and activate Flow lenses
Public News Websites and Blogs
Real-time news analytics filtered for the hospitality sector and related activities from over one billion websites.
Integrate
Available via API
Pricing
Simple pricing for any
team and purpose
Monthly
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Annualy
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Build your own lens
Save time on building taxonomies
Save time on training sentiment models
Save time on NLP orchestration
Save cost on IT resources
Save cost on purchasing data
Save cost on building lens with lens store
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